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Enso-Bot/cogs/help/modmail.py

384 lines
16 KiB
Python

import asyncio
import datetime
import random
import mariadb
from discord import DMChannel, Embed
from discord.ext import commands
import db
from settings import blank_space, enso_embedmod_colours, enso_guild_ID, enso_modmail_ID, hammyMention, \
ensoMention, hammyID
# Method to send the prompt/embed to start sending modmail to the user
def startModMail(author):
# Set up embed to let the user how to start sending modmail
startModMailEmbed = Embed(title="**Welcome to Modmail!**",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
startModMailEmbed.set_thumbnail(url=author.avatar_url)
startModMailEmbed.set_footer(text=f"Sent by {author}")
fields = [
(blank_space, "**React to this message if you want to send a message to the Staff Team!**", False),
(blank_space, "**Use :white_check_mark: for** `Yes`", True),
(blank_space, "**Use :x: for** `No`", True),
(blank_space, blank_space, True),
(blank_space,
"We encourage all suggestions/thoughts and opinions on the server! As long as it is **valid** criticism. "
"Purely negative feedback will not be considered.", True)]
for name, value, inline in fields:
startModMailEmbed.add_field(name=name, value=value, inline=inline)
return startModMailEmbed
# Method to ask the user if they want to be anonymous or not
def AnonOrNot(author):
# Set up embed to let the user how to start sending modmail
AnonModMailEmbed = Embed(title="**Want to send it Anonymously?**",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
AnonModMailEmbed.set_thumbnail(url=author.avatar_url)
AnonModMailEmbed.set_footer(text=f"Sent by {author}")
fields = [(blank_space, "**We understand that for some things, you may want to remain Anonymous."
"\nFeel free to use the reactions below to choose!**", False),
(blank_space, "**Use :white_check_mark: for** `Yes`", True),
(blank_space, "**Use :x: for** `No`", True),
(blank_space, blank_space, True),
(blank_space,
"This will make sure that Staff do not know who is sending the mail."
"\nAgain, purely negative feedback will not be considered.", True)]
for name, value, inline in fields:
AnonModMailEmbed.add_field(name=name, value=value, inline=inline)
return AnonModMailEmbed
# Method to send an embed to to let the user know to type into chat
def SendInstructions(author):
# Set up embed to let the user know that they have aborted the modmail
SendModMailEmbed = Embed(title="**Please enter a message for it to be sent to the staff!**",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
SendModMailEmbed.set_thumbnail(url=author.avatar_url)
SendModMailEmbed.set_footer(text=f"Sent by {author}")
fields = [("**Make sure that the message is above 50 characters!**",
"**Include as much detail as possible :P**",
False)]
for name, value, inline in fields:
SendModMailEmbed.add_field(name=name, value=value, inline=inline)
return SendModMailEmbed
# Method to let the user know that the message must be above 50 characters
def ErrorHandling(author):
# Set up embed to let the user know that the message must be above 50 characters
ErrorHandlingEmbed = Embed(title="**Uh Oh! Please make sure the message is above 50 characters!**",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
ErrorHandlingEmbed.set_thumbnail(url=author.avatar_url)
ErrorHandlingEmbed.set_footer(text=f"Sent by {author}")
fields = [("Please enter in a message which is above 50 characters!",
"**This helps us reduce spam and allows you to include more detail in your mail!**",
False)]
for name, value, inline in fields:
ErrorHandlingEmbed.add_field(name=name, value=value, inline=inline)
return ErrorHandlingEmbed
# Method to send an embed into chat to let the user know that their mail has been sent successfully
def MessageSentConfirmation(author):
# Set up embed to let the user know that they have sent the mail
ConfirmationEmbed = Embed(title="**Message relayed to Staff!!**",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
ConfirmationEmbed.set_thumbnail(url=author.avatar_url)
ConfirmationEmbed.set_footer(text=f"Sent by {author}")
fields = [("Thank you for your input! The staff team appreciate it very much!",
f"\n As mentioned previously, please don't be hesistant to DM {hammyMention} for anything! :P",
False)]
for name, value, inline in fields:
ConfirmationEmbed.add_field(name=name, value=value, inline=inline)
return ConfirmationEmbed
# Method to actually allow the message to be sent to #mod-mail
def SendMsgToModMail(self, msg, author):
if self.anon:
avatars = ["https://cdn.discordapp.com/embed/avatars/0.png",
"https://cdn.discordapp.com/embed/avatars/1.png",
"https://cdn.discordapp.com/embed/avatars/2.png",
"https://cdn.discordapp.com/embed/avatars/3.png",
"https://cdn.discordapp.com/embed/avatars/4.png"]
embed = Embed(title="Modmail",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
embed.set_thumbnail(url=random.choice(avatars))
embed.set_footer(text=f"Sent By Anon Member")
fields = [("Member", "Anon Member", False),
("Message", msg.content, False)]
for name, value, inline in fields:
embed.add_field(name=name, value=value, inline=inline)
return embed
else:
embed = Embed(title="Modmail",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
embed.set_thumbnail(url=author.avatar_url)
embed.set_footer(text=f"Sent By {author}")
fields = [("Member", author, False),
("Message", msg.content, False)]
for name, value, inline in fields:
embed.add_field(name=name, value=value, inline=inline)
return embed
# Method to allow modmail to be logged into the database
def logModMail(ctx, anon, msg):
# With the database connection
with db.connection() as conn:
# Make sure that mariaDB errors are handled properly
try:
if anon:
Anon = "True"
else:
Anon = "False"
msg_name = ctx.message.author.name
msg_discrim = ctx.message.author.discriminator
time = ctx.message.created_at
# Get:
msg_time = time.strftime('%Y-%m-%d %H:%M:%S') # Time of the Message
msg_author = f"{msg_name}#{msg_discrim}" # DiscordID
msg_content = msg.content # Content of the message
# Store the variables
val = Anon, msg_time, msg_author, msg_content
# Define the Insert Into Statement inserting into the database
insert_query = """INSERT INTO modmail (Anon, messageTime, discordID, messageContent) VALUES (?, ?, ?, ?)"""
cursor = conn.cursor()
# Execute the SQL Query
cursor.execute(insert_query, val)
conn.commit()
print(cursor.rowcount, "Record inserted successfully into Modmail")
except mariadb.Error as ex:
print("Parameterized Query Failed: {}".format(ex))
# Method to send an embed to let the user know that they have aborted the modmail process
def Abort(author):
# Set up embed to let the user know that they have aborted the modmail
AbortEmbed = Embed(title="**Aborting ModMail!**",
colour=enso_embedmod_colours,
timestamp=datetime.datetime.utcnow())
AbortEmbed.set_thumbnail(url=author.avatar_url)
AbortEmbed.set_footer(text=f"Sent by {author}")
fields = [
("**If you change your mind, you can do `~mm` or `~modmail` at anytime!**",
f"If you want to speak to me personally, you can DM {hammyMention} anytime!", False)]
for name, value, inline in fields:
AbortEmbed.add_field(name=name, value=value, inline=inline)
return AbortEmbed
# Set up the Cog
class Modmail(commands.Cog):
def __init__(self, bot):
self.bot = bot
self.reaction = None
self.anon = None
# Allows for the modmail system
@commands.command(name="modmail", aliases=["mm"])
async def mod_mail(self, ctx):
self.anon = None
# Get the mod-mail channel
channel = self.bot.get_channel(enso_modmail_ID)
# Get the guild Enso
guild = self.bot.get_guild(enso_guild_ID)
# Get Hamothy
member = guild.get_member(hammyID)
# Making sure the user is in a DM channel with the bot
if isinstance(ctx.message.channel, DMChannel):
# Asking if the user wants to send staff mail
modmail = await ctx.send(embed=startModMail(member))
# Add reactions to the message
await modmail.add_reaction('')
await modmail.add_reaction('')
# Surround with try/except to catch any exceptions that may occur
try:
# Checking if the user reacted with ✅ with response to sending staff a message
def emoji_check(reaction, user):
return user == ctx.author and str(reaction.emoji) in ['', '']
# Surround with try/except to catch any exceptions that may occur
try:
# Wait for the user to add a reaction
reaction, user = await self.bot.wait_for('reaction_add', timeout=120.0, check=emoji_check)
except Exception as ex:
print(ex)
return
else:
if str(reaction.emoji) == "":
# Delete the old embed
await modmail.delete()
# Ask the user if they want the mail to be anonymized
anonornot = await ctx.send(embed=AnonOrNot(member))
# Add reactions to the message
await anonornot.add_reaction('')
await anonornot.add_reaction('')
# Surround with try/except to catch any exceptions that may occur
try:
# Wait for the user to add a reaction
reaction, user = await self.bot.wait_for('reaction_add', timeout=120.0, check=emoji_check)
except Exception as ex:
print(ex)
return
else:
if str(reaction.emoji) == "":
self.anon = True
# Delete the old embed
await anonornot.delete()
# Tell the user to type their mail into the chat
instructions = await ctx.send(embed=SendInstructions(member))
# Making sure that the reply is from the author
def check(m):
return m.author == ctx.author
# Wait for the message from the author
msg = await self.bot.wait_for('message', check=check, timeout=300)
# Making sure that the message is below 50 characters and the message was sent in the channel
while len(msg.content) < 50 and isinstance(msg.channel, DMChannel):
await ctx.send(embed=ErrorHandling(member))
# Wait for the message from the author
msg = await self.bot.wait_for('message', check=check, timeout=300)
# Delete the previous embed
await instructions.delete()
# Send the message to the modmail channel
await channel.send(embed=SendMsgToModMail(self, msg, ctx.author))
# Make sure the user knows that their message has been sent
await ctx.send(embed=MessageSentConfirmation(member))
# Log the message within the database
logModMail(ctx, self.anon, msg)
if str(reaction.emoji) == "":
self.anon = False
# Delete the old embed
await anonornot.delete()
# Tell the user to type their mail into the chat
instructions = await ctx.send(embed=SendInstructions(member))
# Making sure that the reply is from the author
def check(m):
return m.author == ctx.author
# Wait for the message from the author
msg = await self.bot.wait_for('message', check=check, timeout=300)
# Making sure that the message is below 50 characters and the message was sent in the channel
while len(msg.content) < 50 and isinstance(msg.channel, DMChannel):
await ctx.send(embed=ErrorHandling(member))
# Wait for the message from the author again
msg = await self.bot.wait_for('message', check=check, timeout=300)
# Delete the previous embed
await instructions.delete()
# Send the message to the modmail channel
await channel.send(embed=SendMsgToModMail(self, msg, ctx.author))
# Make sure the user knows that their message has been sent
await ctx.send(embed=MessageSentConfirmation(member))
# Log the message within the database
logModMail(ctx, self.anon, msg)
if self.anon is None:
if str(reaction.emoji) == "":
# Delete the old embed
await modmail.delete()
# Send the Abort embed to the user
await ctx.send(embed=Abort(member))
return
except Exception as ex:
print(ex)
# Send out an error message if the user waited too long
await ctx.send("ModMail Timed Out! Do `~mm` or `~modmail` if you want to use the ModMail system!")
else:
message = await ctx.send(
f"{ctx.author.mention} **ModMail can only be sent through DM's!** "
f"\nSuggestions and Opinions on the server are always appreciated!\n"
f"Make sure you DM {ensoMention} and then use `~modmail` or `~mm`")
# Let the User read the message for 10 seconds
await asyncio.sleep(10.0)
# Delete the message
await message.delete()
def setup(bot):
bot.add_cog(Modmail(bot))