Added error handling for making sure characters don't exceed 1024 characters

cogs/modmail/modmail.py

@@ -47,7 +47,7 @@ def SendInstructions(author):
     SendModMailEmbed.set_thumbnail(url=author.avatar_url)
     SendModMailEmbed.set_footer(text=f"Sent by {author}")
 
-    fields = [("**Make sure that the message is above 50 characters!**",
+    fields = [("**Make sure that the message is above **50** and below **1024** characters!**",
                "**Include as much detail as possible :P**",
                False)]
 
@@ -60,14 +60,15 @@ def SendInstructions(author):
 # Method to let the user know that the message must be above 50 characters
 def ErrorHandling(author):
     # Set up embed to let the user know that the message must be above 50 characters
-    ErrorHandlingEmbed = Embed(title="**Uh Oh! Please make sure the message is above 50 characters!**",
+    ErrorHandlingEmbed = Embed(
+        title="Uh Oh! Please make sure the message is above **50** and below **1024** characters!",
         colour=enso_embedmod_colours,
         timestamp=datetime.datetime.utcnow())
 
     ErrorHandlingEmbed.set_thumbnail(url=author.avatar_url)
     ErrorHandlingEmbed.set_footer(text=f"Sent by {author}")
 
-    fields = [("Please enter in a message which is above 50 characters!",
+    fields = [("Please enter in a message which is above **50** and below **1024** characters!",
                "**This helps us reduce spam and allows you to include more detail in your mail!**",
                False)]
 
@@ -214,6 +215,8 @@ class Modmail(commands.Cog):
                             mention = await user_channel.send(member.mention)
                             await mention.delete()
 
+                            try:
+
                                 # Send the embed if they want to remain anonymous or not
                                 Anon_or_Not = await user_channel.send(embed=AnonOrNot(member))
                                 # Add reactions to the message
@@ -346,6 +349,23 @@ class Modmail(commands.Cog):
                                         else:
                                             await user_channel.delete()
 
+                            except Exception as ex:
+                                print(ex)
+
+                                # Removing file from the directory after it has been sent
+                                if os.path.exists(path):
+                                    os.remove(path)
+                                else:
+                                    print("The file does not exist")
+
+                                # Send out an error message if the user waited too long
+                                await user_channel.send(
+                                    "Sorry! Something seems to have gone wrong and the modmail will be aborting."
+                                    "\nRemember to make sure it's under **1024** characters!!")
+
+                                await asyncio.sleep(5)
+                                await user_channel.delete()
+
 
 def setup(bot):
     bot.add_cog(Modmail(bot))