update templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,7 +1,6 @@
 ---
 name: Bug report
-about: Create a report to help us improve
-
+about: Create a report to help us improve Carbon
 ---
 
 **Describe the bug**
@@ -9,6 +8,7 @@ A clear and concise description of what the bug is.
 
 **To Reproduce**
 Steps to reproduce the behavior:
+
 1. Go to '...'
 2. Click on '....'
 3. See error
@@ -20,10 +20,14 @@ A clear and concise description of what you expected to happen.
 If applicable, add screenshots to help explain your problem.
 
 **Info (please complete the following information):**
- - OS [e.g. macOS, Linux, Windows, iOS]: 
- - Browser [e.g. chrome, safari]: 
- - 
+
+- OS [e.g. macOS, Linux, Windows, iOS]:
+- Browser [e.g. chrome, safari]:
+-
+
 <details>
   <summary>Code Snippet (If Applicable)</summary>
+  <pre>
   <!-- Paste an example code snippet as plain text here for failure cases -->
+  </pre>
 </details>

.github/PULL_REQUEST_TEMPLATE.md

@@ -1,6 +1,9 @@
-<!---   Provide a general summary of your changes in the Title above
-        Expand on it in the description below (if applicable)    -->
+<!---
+Provide a general summary of your changes in the Title above
+Expand on it in the description below (if applicable)
+-->
 <!-- Attach a screenshot where applicable -->
 
 ## Description
-<!--- Describe your changes -->
+
+<!--- Describe your changes -->